1. Data Controller
You can find our contact details here: Contact Details
2. Purpose and Legal Basis for Processing
Personal data is processed for the following purposes:
- Managing customer relationships and providing services
- Marketing and communications (based on consent)
- Complying with legal requirements
The legal basis for processing may be the performance of a contract, the legitimate interests of the controller, a legal obligation, or the data subject’s consent.
3. Personal Data Collected
The data collected may include the following:
- Name and contact details (email address, telephone number, postal address)
- Information relating to the customer relationship
- Payment and billing information
- Information about website usage (cookies and analytics)
4. Data Retention Period
Personal data is retained only for as long as necessary to fulfil the primary purpose for which it was collected, or for the period required by law.
5. Disclosure and Transfer of Data
Personal data may be disclosed to the following parties only to the extent necessary to provide the service or as required by law:
- Payment service providers: To process payment transactions.
- Authorities: Where required by law, including the police or data protection authorities.
- Technical service providers: Such as cloud service providers, website administrators, and analytics service providers.
- Marketing partners: Only with the user’s consent.
- Website technical maintenance: An external service provider is responsible for the website’s technical maintenance. Its server environment automatically records technical logs, including IP addresses. This data is processed solely to maintain the operation and security of the service.
Data will not be transferred outside the EU or EEA without appropriate safeguards, such as standard contractual clauses approved by the European Commission.
6. Rights of Data Subjects
Data subjects have the following rights:
- The right to access their personal data
- The right to rectification
- The right to erasure (“the right to be forgotten”)
- The right to restrict processing
- The right to object to processing
- The right to withdraw consent
- The right to lodge a complaint with a data protection authority
7. Cookies and Tracking
By default, our website uses only essential cookies that enable the website to function. Analytics and marketing cookies may also be used with the user’s consent. Users can manage their cookie settings in their browser.
8. Changes to This Privacy Policy
This privacy policy may be updated, and any changes will be published on this page. We recommend reviewing the privacy policy regularly.
If you have any questions about data protection or would like to submit a request concerning your personal data, you can contact us via this link.